Toddler Sense Terms & Conditions and Policies
Welcome to Toddler Sense North East NI!
I am delighted that you are interested in our award-winning programme.
Payment Methods: Payment method is by bank transfer.
Registration forms: Please ensure you fill out the online registration details correctly, including the class you would like to attend. If you would like to change class once confirmation has been sent I will try my best to swap however this could be difficult, especially if classes are full, therefore it is not always guaranteed.
Confirmation: You will receive confirmation via e-mail once your toddler’s booking is confirmed. Once you have completed registration it indicates you have read and agreed to the terms and conditions as detailed below.
Class Age Ranges: Generally, children will join classes designed for their age and stage of development. Younger siblings are permitted to attend a class designed for an older age if you believe this will be suitable for your child. However, Toddler Sense North East NI reserves the right to combine classes where there are not the numbers to run separately.
Twins or Sibling Discount: There is a discount for twins or siblings, but only for 1 parent accompanying 2 children. The first child is charged at full price and the second child is charged at half price. If you wish to book twins or siblings please contact me so booking instructions can be explained. *Please note, discount is not available on special offers*
Illness: Parents are asked to keep their child at home if they have a serious infection and to inform the setting as to the nature of the infection so that other parents can be alerted. Please do not bring any siblings who are not well enough to attend nursery or school.
Older Siblings: Our classes are designed for toddlers/children from the age of 13 months to 5 years only. During nursery/school closures older siblings, 5 years plus, will be able to attend but wont be able to participate due to health and safety reasons. You are welcome to bring along small games, books etc to keep them entertained.
Younger siblings: Younger babies (aged between birth and 12 months) attending with their older sibling must be supervised at all times and are not permitted to participate in activities or play on the equipment due to health and safety reasons.
Refunds/Cancellations of classes: Once a term has started all places are non-refundable. Toddler Sense has the right to cancel classes without refund in exceptional circumstances beyond their control (fire, vehicle breakdown, serous illness, treacherous snow etc) but if possible will run a catch-up class at an alternative time, however, this is not guaranteed. Regretfully no concessions can be made for missed sessions or holidays within a booking. However, you can nominate a friend to attend in your place (please inform me of your friend's name in advance of the class).
Disruption Policy: Toddler Sense will endeavour to run classes during bad weather e.g. treacherous snow conditions. However, should classes need to be cancelled you will be notified as soon as possible via our Facebook page and via email. Some venues require the room we use to cater for funerals at short notice. In the event of the venue requiring the room at short notice Toddler Sense will do it’s best to run the class at a nearby location and if not possible, will run a catch-up class at an alternative time, however, this is not guaranteed.
Health and Safety: The health and safety of the children and adults in our classes is of paramount importance. We adhere to strict health and safety guidelines and make sure that every aspect of care is delivered to the highest possible standard. Please be allergy aware and do not allow your child to eat or drink in either the free play or activity area. Children must be supervised by the adult who brings them to Toddler Sense at all times. The Class Leader cannot be responsible for a child at any time. Children and adults must remove their outdoor shoes for both the free play and activity area. Children are strongly encouraged to wear non-slip socks. Please make us aware if your child has any allergies, medical conditions or special requirements. Toys and equipment are cleaned and checked each time they are used. Damaged toys and equipment are immediately removed for repair or disposal as appropriate.
Equal Opportunities: Toddler Sense works in accordance with all relevant legislation, to provide equality of opportunity for all children and families and take positive action to eliminate discrimination in all areas of their work.
Data Protection: The information on registration form contains personal data. Toddler Sense will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed/sent out to a third party.
Confidentiality: Toddler Sense prides itself on creating original and unique ideas to ensure and deliver a top-quality service. Certain content and information provided throughout our classes are copy written and under ownership of Toddler Sense. Toddler Sense grants you a limited, personal, licence to use ideas for home use only. Toddler Sense kindly asks customers not to copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Toddler Sense materials in any manner such as use of ideas in a public place, promotional event without permission from the copyright holders.
Photographs and videos: While the atmosphere we encourage at Toddler Sense means that parents, carers, grandparents and friends should feel comfortable taking photographs/videos of their children enjoying Toddler Sense, we would ask that you focus on your child and remain sensitive to the feelings of others. Toddler Sense North East NI cannot be held liable for the actions of third parties.
Valuables: Toddler Sense North East NI cannot accept any responsibility for the loss or damage of any of your personal possessions.
Changes to Terms and Conditions: From time to time these terms and conditions may be updated at the discretion of Toddler Sense North East NI.
Class Leader: Laura Thompson
Email: [email protected]